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Software Integration Outsourcing in Costa Rica

4 main types of Software integrations

API Integration

Application program interface (API) is a set of clearly defined methods of communication between various software components, and it is by far the most popular type of software integration. API integration refers to two or more applications that can be connected via their APIs to perform a joint function. Although there are several different types of APIs, REST APIs are the most commonly used.

Pros: Highly flexible. Commonly used.

Cons: Dependent on the vendor. Code intensive.


Similar to an API, webhooks are a tool used to link web applications. The difference is that webhooks are often not code-based. Using modules within a web application. Instead of being request-based, webhooks are event-based. Only triggering when a specific event has occurred within a third-party service.

Pros: real-time data. Supports automation efforts.

Cons: Limits data manipulation.


Integration Services Component (ISC) lives within a local server. Creating a bridge with on-premise tools such as directories, asset management tools and BI tools without the need for file imports.

Pros: Out of the box type solution. Wider range of functionality.

Cons: Knowledge of database architecture needed. Require access to backend of application


The process of automating multiple systems and services together. Software configuration management tools offer various methods such as snap-ins or hosting APIs to connect with applications to manage the automation workflow.

Pros: Full automation. Multiple system interaction

Cons: Code intensive. Labor intensive