Position title
IT Project Manager (Supply Chain and Operations - SCO)
Description

Excel Nearshore is looking for an IT Project Manager to lead various technology projects related to Supply Chain and Operations (SCO) function. This position will ensure delivery of high-quality projects within time and budget according to a pre-defined, consistent process. Selected candidate must organize work and communicate with a variety of IT Teams and business stakeholders from various areas. The position requires strong project management, program management, communication, organizational, and leadership skills. This is a fully remote and full-time position from Costa Rica, in payroll with benefits.

Responsibilities

Ownership and Execution/ Outcomes:

  • The IT Project Manager is responsible for overseeing multiple SCO projects from discovery through closure simultaneously while managing project scope, project planning, proper scheduling, resource tracking and budgeting.
  • Maintain risks, issues, and change impacts to ensure these are properly analyzed and mitigated; issues are effectively communicated, resolved, and escalated when necessary.
  • Identify and manage dependencies across other projects and programs.
  • Implement regular cadence to track progress towards meeting goals and initiatives, ensuring all project phases are documented appropriately.
  • Ensure business benefits are realized within the terms of the business case justifying the project funding.
  • Coordinates vendor resources to ensure the Vendor's work aligns with the schedule.

Collaboration:

  • Work with other Project Managers, IT team members, consultants, contractors, stakeholders and other departments to ensure successful project delivery from project discovery through closure.
  • Partner with Change Management Organization and Communication leads to ensure that change/communication plans are executed as the program evolves for the larger organization.
  • Aids with proposal Development (RFI/RFP) work. Assists with Contract Negotiations and/or adherence to SOWs/CRs.
  • Monitors and approves invoices, including vendor time, resources, and tasks, ensuring they map to the appropriate SOW.

Communication:

  • Identify, communicate, and alleviate resource contention, as necessary.
  • Manage creation, dissemination, and presentation on all necessary project-related communication, status reports, issues, and deliverables to management and key stakeholders.
  • Collaborate with and support stakeholders with clear and concise communication.
  • Serve as a role model by demonstrating a commitment to business priorities and high performance.
  • Creates and monitors KPI metrics against targets; leads the organization to meet or exceed KPIs.
  • Communicate status weekly, monthly and quarterly and hold others accountable.

Continuous Improvement:

  • Identifies and implements opportunities to improve processes with emphasis on quality, delivery, cost, and business experience.
  • Ensures proper documentation is maintained for projects, and that project lessons learned are conducted to drive continuous improvement.
  • Contributes to project management best practices and standards within the IT PMO.
Qualifications

Required:

  • Bachelor’s Degree or equivalent work experience.
  • A minimum of 6 years of experience, including at least 2 years managing projects related to IT and business functions.
  • Demonstrated knowledge and execution of project management practices, tools and methodologies.
  • Experience in leading Systems implementations.

Preferred:

  • Project Management Professional (PMP) certification.
  • Degree in Computer Science, Business or Management Information Systems.
  • Familiarity with tools like Service Now, SharePoint, Smartsheet, and SAP.
  • Experience in implementing Supply Chain and Manufacturing Operations related technology projects from discovery through closure.
  • Experience implementing at least one of the following systems - WMS (Warehouse Management System), Smart factory application or TMS (Transportation management System).
  • Experience working with 3PL vendors, Outsourced partners, and integrators.

Ideal Candidate Profile / Soft Skills:

  • Gains confidence of stakeholders to deliver expected capabilities and outcomes.
  • Strong organizational skills and attention to detail.
  • Ability to influence and demonstrate good judgment.
  • Strong interpersonal communication skills.
  • Strong analytical and problem-solving skills.
  • Able to work harmoniously and effectively with others.
  • Able to preserve confidentiality and exercise discretion.
  • Comfortable in a fast-paced, results-oriented work environment.
  • Ability to travel up to 20% depending on the project location and timeline (US, Mexico).
  • Able to manage multiple projects with competing deadlines and priorities.
Contacts

Aarón Acuña Cordero | Human Talent Director

aaron.acuna@excelnearshore.com

 

Employment Type
Full-time
Beginning of employment
ASAP
Duration of employment
Indefinite
Industry
Ecommerce
Job Location
Costa Rica
Remote work from: Costa Rica
Date posted
April 8, 2026
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