Position title
Dell PowerFlex Storage Specialist
Description

Excel Nearshore is looking for a Dell PowerFlex Storage Specialist who will provide expert analysis, support, and optimization for clients Dell storage environments, with a primary focus on PowerFlex hyperconverged infrastructure. This role ensures reliable storage operations, compliance, and seamless upgrades in a healthcare setting, serving as an escalation point and collaborator with client/Dell teams. The candidate will drive projects like storage updates, integrates AIOPS for automations, and contributes to innovation for cost efficiencies. This is a fully remote and full-time position from Costa Rica, in payroll with benefits.

Responsibilities
  • Lead maintenance, configuration, and troubleshooting of Dell PowerFlex (hyperconverged) and PowerStore (unified) storage systems, ensuring high availability and performance.
  • Provide expert escalation for storage issues, running diagnostics, prioritizing impacts, and recommending resolutions in block/file/replication scenarios.
  • Design and execute storage upgrades (e.g., PowerFlex updates), coordinating dependencies like compute management nodes and subsequent VMware integrations.
  • Ensure compliance with ISO 27001 controls, PHI data standards (e.g., encryption at rest), and Quality System procedures, including security audits and log reviews.
  • Develop documentation, specs, and reports for storage planning/upgrades; monitor capacity, replication, and migration processes.
  • Contribute to strategic storage planning, including global backups/DR, system hardening, and hybrid optimizations.
  • Analyze and recommend solutions for storage projects; apply ITIL/ITSM to track status, manage scope/budget, and mitigate risks.
  • Support SLA governance and QBRs by analyzing trends (med-device data growth, ransomware threats) and proposing AIOPS automations for gains (e.g., predictive monitoring for reductions).
  • Mentor staff/contractors and advise client teams on PowerFlex best practices, enabling knowledge transfer and low attrition.
  • Collaborate on storage research, design, and implementation, tailoring to business needs like scalable data for neuro/sensory apps.
  • Present insights effectively to all levels, building partnerships through proactive recommendations.
  • Monitor storage interdependencies with infrastructure to resolve issues, supporting business continuity.
Qualifications
  • Bachelor's Degree or equivalent experience.
  • 7+ years in storage engineering, with 3+ years hands-on Dell PowerFlex.
  • Preferred certification: D-PWF-OE-00 Operate.
  • Expertise in PowerStore, hyperconverged systems, block/file storage, replication/migration.
  • Linux/Windows proficiency, SANs, virtualization (VMware integration).
  • AIOPS tools and managed services experience (Preferred).
  • Knowledge of healthcare standards (PHI, ISO 27001).
  • Language Skills: Read/ analyze business/ technical documents; write reports/ manuals; present/ respond effectively to managers, clients, and teams.
  • Reasoning Ability: Solve complex problems with limited standardization; interpret instructions in various formats.
Contacts

Aarón Acuña Cordero | Human Talent Director

+506 8872-0981

 

Employment Type
Full-time
Beginning of employment
ASAP
Duration of employment
Indefinite
Industry
MedTech
Job Location
Costa Rica
Remote work from: Costa Rica
Date posted
January 12, 2026
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