Position title
Data Governance Analyst

Excel Nearshore is looking for a Data Governance Analyst to work on the Data Governance team who are tasked with ensuring our data is governed, accurate, and reliable on a day-to-day basis. This includes managing urgent escalations, tracking and monitoring changes in data, and observing trends to guide system improvements. The Data Governance Analyst is the front line in ensuring that these goals come to fruition. This position reports to the Data Governance Manager and will have a high degree of interaction with the Analytics, Business Operations, and IT functions across.

  • Work with internal stakeholders to solve service requests/issue resolution related to Data Governance.
  • Relentlessly execute against overall ticket queue to adhere to SLA requirements.
  • Analyze public data and provide recommendations on account hierarchies, merges, and enrichment values etc. based on research.
  • Track and record trends in service requests and identify error rate.
  • Work on implementation, communication, and ongoing support of data standards, policies and processes.
  • Collaborate with the Data Governance team on documentation of data standard and policies.
  • Perform analysis on ongoing account enrichment.
  • Perform data updates and audit of account information to increase account accuracy
  • Interest in the concerns and topics related to data governance.
  • Ability to work well with others.
  • Ability to speak fluently in business language.
  • Ability to manage multiple tasks simultaneously.
  • Ability to pick up new tools, platforms, and business processes.
  • Organized, proactive individual that can operate independently in solving complex problems with little guidance.
  • Ability to manage requestor escalations through appropriate channels.
  • Experience dealing with multiple teams and have a business centric approach.
  • Comfortable working in a fast-paced, dynamic work environment.
  • Excellent Verbal and Written communication skills.
  • Experience with SFDC and SFDC tools (SOQL and ETL/Workbench) a big plus.
  • Experience working with Google Suite (particularly spreadsheets).
Employment Type
Beginning of employment
Duration of employment
Job Location
Costa Rica
Remote work from: Costa Rica
Date posted
May 31, 2024
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