Position title
Oracle POD Lead
Description
Excel Nearshore is seeking talented professionals to support our managed services engagement to support a leader in neuro and sensory medical devices. This involves a POD (team) structure for modularity and efficiency: Help Desk (central intake for incidents and requests), Infrastructure (on-prem/cloud stability and DR), Oracle (EBS-centric with focus on financials, integrations, and compliance), and Salesforce (cloud-based CRM with integrations).
Job Summary:
- Lead Oracle EBS support and development in a MedTech hybrid setup, focusing on stability and integrations.
Success Metrics:
- Resolution >95%; audit compliance 100%; ticket reduction 20%.
Responsibilities
- Oversee EBS 12.2.11 modules (GL/AP/AR/FA/CE, OM, MFG, ASCP/Demantra); manage financial tickets via My Oracle Support (MOS).
- Handle SOA 11g/12g integrations (e.g., D2R PIP failures, 411 tickets/year).
- Enforce segregation of duties (SoD)/governance for compliance (SOX/HIPAA); support book closings.
- Allocate 2,500 annual project hours; drive AI automations for reductions.
- Coordinate DR (24-hour recovery) and ISO 27001 (e.g., role-based access control audits).
- Mentor junior analysts and support career development
Qualifications
- Bachelor's degree in IT or related.
- Must Have Skills: 10+ years Oracle leadership; Oracle Certified Professional (OCP) certification; deep MOS/SOA expertise; ITIL Practitioner; medtech regulations knowledge.
- Nice to Have Skills: Experience with AI tools for forecasting; PMP certification; prior work with Hyperion/Demantra overlaps.
Job Benefits
Career Growth Opportunities:
- Strategic Technical Training: Focus on emerging Oracle technologies (e.g., Oracle Cloud Infrastructure - OCI, Fusion Applications).
- Advanced Certifications: Pursue specialized certifications like Oracle Cloud Platform Application Development Professional or OCI Architect Professional.
- Leadership Development: Opportunities to transition into a Delivery Manager or Technical Program Manager role, focusing on cross-POD coordination and client-facing strategy.
- Cross-Functional Expertise: Engage with Infrastructure (DR, Cloud migration strategy) and Salesforce (Integration optimization) PODs to broaden domain knowledge, preparing for a Senior Director or Architect path.
Contacts
Aarón Acuña Cordero | Human Talent Director
+506 8872-0981
Hiring organization
Employment Type
Full-time
Beginning of employment
ASAP
Duration of employment
Indefinite
Industry
MedTech
Job Location
Costa Rica
Remote work from: Costa Rica
Date posted
January 2, 2026
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